Monitoring

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Between on-going maintenance and occasional projects there is one critcal service to help reduce downtime and IT costs, and that service is monitoring.  The concept is simple, if between on-site visits we can be alerted to developing issues before they bring your system down, or notified that a critical service has stopped working before your customers notice, then we can resolve that issue quickly and before downtime interrupts your business.

CKT provides two monitoring solutions, one to integrate closely with your entire Microsoft or Novell based networks, servers and desktops, the other custom built to specifically monitor Enterprise servers and critical services for environments looking for Network Operations Center level visibility into their systems.  Our staff will work with you to determine which meets your needs and budget.

For most of our clients the monitoring provided by our Level Platforms based solutions that tracks every desktop, laptop, server, and any other device in your network.  This solution also handles asset and inventory management while gathering logs and tracking network performance to give us a clear snapshot of your infrastructure, and its performance history.  Alerting us to any negative change we can respond quickly and with greater initial information to speed diagnostics and resolution.

Our strictly custom Enterprise network monitoring solution is based on Nagios (NetSaint), a long standing custom solution built on Linux that allows us to tailor to your system whether simple or complex.  With a live dashboard and clear reporting we can keep a watchful eye on your network, servers, and critical systems 24x7x365.  Building checks for virtually any service, database, and the critical communication between all your network devices, VPN's, and networked locations we have complete visibility into how healthy your infrastructure is at any given moment, and reports on that health over time.  Custom alerts and escalations allow for immediate response and web enabled NOC views allow for fast diagnostics.